Retailer Safety Policies: Protecting Lives Over Property

The recent incident at CVS, where two employees who tried to stop a robbery were fired, brings up important questions about safety policies in retail environments. While it might seem harsh, these policies are designed to prioritize employee and customer safety over property.

Understanding the Policy

Retailers like CVS have strict policies in place for handling robberies. When a robbery is attempted, the primary directive is to not intervene or use any violence, not to pursue the perpetrator or engage in any form of self-defense.

The reasoning behind this policy is clear: any action taken by employees, no matter how heroic, can escalate the situation and put others in harm's way. By following the policy, retailers aim to minimize the risk of further violence and ensure the safety of all parties involved.

Why Employees Are Not Considered 'Heroes'

It's important to recognize that in the eyes of retail companies, employees who intervene in a robbery are not considered heroes. The safety of everyone is a paramount concern, and the company would rather ensure that no lives are put at risk, even if it means replacing lost goods.

Shoppers and employees must be taught that the situation should be handled calmly and efficiently. This includes looking down during a robbery to avoid identifying the perpetrator and locking the door only after the robber has left. By explaining one's actions clearly, the intention is made known to the robber, helping to de-escalate the situation.

Protection and Insurance

Instead of relying on individual actions, retailers have comprehensive insurance policies in place to cover the loss of goods. Additionally, video surveillance equipment is standard in most stores, providing evidence for law enforcement and insurance claims.

Workman's compensation attorneys are also readily available to assist employees in case they suffer any injuries during an incident, ensuring that all safety protocols are followed to protect everyone involved.

Conclusion

The policies in place at retailers like CVS are a reflection of a broader commitment to prioritize safety and well-being. While the situation might seem unfair to those outside of the industry, these policies are designed to protect everyone involved—from employees to customers. The result may be the loss of some goods, but the safety of lives is of the utmost importance.

Do you agree with these policies? Share your thoughts and experiences below.